What is my order number?

Once you've checked out, you will receive an order confirmation email with your order number.

How long will it take to get my order?

For delivery within South Africa, you can expect your order within 3 to 5 business days.

For delivery outside of South Africa (international orders), you can expect your order within 3 to 7 business days.

I need assistance with my order. How do I contact SKP?

Our help desk working hours are as follows:

• Monday to Friday, 08h00 – 16h00

• Closed on weekends and public holidays

Please quote order number and contact details in all enquiries.

You can email us at support@skomplaas.co.za and we will respond to you within 24 hours.

How do I know my payment is secure?

We only use trusted payment gateways that offer optimal consumer protection via data encryption, protecting your card and personal details, as well as 3D secure where applicable.

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Contact us

What are your customer service hours?

Our help desk working hours are as follows:

• Monday to Friday, 08h00 – 16h00

• Closed on weekends and public holidays

​How do I get in touch?

Please quote order number and contact details in all enquiries.

You can email us at info@skomplaas.co.za  and we will respond to you within 1 to 2 business days.

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